Cancellations

All cancellations must be requested within 48 hours of placing your order.

Cancellation FAQs

How can I cancel my order?

All cancellation requests must be submitted through our Cancellation Form, within 48 hours*, no exceptions. See full cancellation policy.

If you have passed the 48 hour cancellation window please contact us as soon as possible so we can assist you further.

I cancelled my order but I haven't received my refund. How long does it take?

Please allow 1-2 business days for the processing of your request and up to 10 business days to see funds back to your account.

I requested a cancellation but I still received my order, what do I do with it if I no longer need it?

You may return your order within 7 days of receiving the item. Please review our return policy and submit a Return Request as soon as possible.

Can I edit my order once it's placed?

For changes/revisions to your order please submit an Order Change Request.*

Please note, your request must be submitted within 48 hours of placing your order.