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Licensing

From design submission to delivery, here’s what happens when your order includes college or trademarked brand assets.

Place
Your Order

Design you custom product using available licensed brand assets, then submit your order through the website.

*Please note, use of trademarked logos may incur additional royalty charges.

Design
Review

CollegeWear, Inc. reviews the design and places applicable orders on hold for artwork approval.

Artwork
Submission

CollegeWear, Inc. submits the artwork from review through CLC, Affinity, or BrandComply, as applicable.

Revise and
Resubmit

If the design is rejected or changes are requested, CollegeWear, Inc. works with you to revise the artwork and submit it for approval.

Approval and
Notification

Once the artwork is approved, we notify you and release the order for production.

Receive
Your Product

Your officially licensed custom product typically arrives 2 to 4 weeks after production begins.

Place
Your Order

Design you custom product using available licensed brand assets, then submit your order through the website.

*Please note, use of trademarked logos may incur additional royalty charges.

Design
Review

CollegeWear, Inc. reviews the design and places applicable orders on hold for artwork approval.

Artwork Submission

CollegeWear, Inc. submits the artwork from review through Collegiate Licensing Company (CLC), Affinity, or to the licensor directly as applicable.

Revise and Resubmit

If the design is rejected or changes are requested, CollegeWear, Inc. works with you to revise the artwork and submit it for approval.

Approval and Notification

Once the artwork is approved, we notify you and release the order for production.

Receive Your Product

Your officially licensed custom product typically ships 2 to 4 weeks after production begins.

FAQ

Fees & Pricing

Why is there a royalty fee when I use trademarked logos or Greek letters?

Trademark owners (like universities, fraternities, sororities, and brands) charge a royalty for using their official names, logos, or insignia.

Is this royalty fee set by CollegeWear, Inc.?

No. Royalties are set by the trademark owner or institution.

When am I charged the royalty fee, and how much is it?

You’ll see the exact royalty fee calculated while finalizing your design, right before you add the item to your cart. It is clearly listed in your design’s pricing overview so there are no surprises at checkout. Your payment, including the royalty fee, is taken when you place your order.

What counts as a trademarked asset?

Any college logo, mascot, official seal, or Greek letters associated with a licensed organization. If your design uses 100% original artwork and standard text with no trademarked logos or protected names, no royalty fee or licensing review applies.

How Approvals Work

What are CLC and Affinity?

Collegiate Licensing Company (CLC) and Affinity are the official licensing management agencies that review custom apparel on behalf of colleges, universities, and Greek organizations. CollegeWear, Inc. submits your artwork to them on your behalf, so you don’t have to handle the submission process yourself.

How long does artwork approval take?

Approvals typically take between 1 and 5 business days. The exact timing depends on how quickly the university or organization’s licensing office reviews the submission.

 

When does my 2-to-4-week delivery window start?

Your estimated delivery timeline starts the moment your artwork is officially approved by the licensing agency, not on the day you place the order. Please refer to our manufacturing page for our most up to date delivery lead-time estimates. 

What happens if my design is rejected or needs changes?

If the licensor requests changes, our team will let you know exactly what revisions are required to get your design approved, then work with you to update and resubmit it. If your design ultimately can’t be approved, you’ll receive a full refund.

Does this approval process protect my group or chapter?

Approval confirms your design has been reviewed by the trademark owner’s licensing agency for use of their marks, so your custom apparel is officially authorized.

Support

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Account

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Submit Support Ticket

Submit a support ticket to get help with quotes, ordering, or fixing an order issue.

Help
Center

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